Terms of service
Last updated: October 12, 2026
Terms of Service
These Terms govern your use of northerncontoursco.com, operated by Northern Contours Co.. By using the Site or placing an order you agree to these terms.
1. Products and descriptions
We describe each product's materials, size and condition as accurately as we can. Solid wood is a natural material; grain, knots, live edges and tone vary from piece to piece, and decor shown in photos is for styling only unless stated.
2. Prices and payment
Prices are in U.S. dollars. We may correct pricing errors and cancel affected orders with a full refund.
3. Orders
We may refuse or cancel an order, for example if a product is unavailable or an order looks fraudulent.
4. Shipping and returns
See our Shipping Policy and Refund Policy.
5. Use of the Site
You agree not to misuse the Site or interfere with its operation.
6. Intellectual property
Site content, including text, graphics and layout, belongs to Northern Contours Co. or its licensors and may not be copied without permission.
7. Limitation of liability
To the fullest extent allowed by law, Northern Contours Co. is not liable for indirect or consequential damages. Our total liability is limited to the amount you paid for the product involved.
8. Governing law
These terms are governed by the laws of the State of Kentucky, USA.
9. Changes
We may update these terms; the version posted at the time of your order applies to that order.
Contact
Northern Contours Co.
1401 State Hwy 3041, Corbin, KY 40701, United States
Email: support@northerncontoursco.com
Hours: Mon–Fri, 8 AM – 5 PM ET · replies within 1 business day
Contact form: northerncontoursco.com/pages/contact